Why IT Governance Is Not a Cost — It’s an Investment

Why IT Governance Is Not a Cost — It’s an Investment In today’s hyper-connected business world, Information Technology (IT) is no longer just a support function — it’s a strategic asset. The key question isn’t “How much do we spend on IT?” but rather “How much are we investing in IT to create value and business growth?” This is where IT governance comes in — the system of frameworks, processes, and accountability that ensures your IT is aligned with your business goals, enabling you to ask: “What is IT governance and why does it matter?” and “How do you implement IT governance in your organization?” What the Data Says According to keyword research for IT companies, common search queries include “should my company outsource IT support or keep it in-house” and “what are the benefits of managed IT services for small businesses”. These long-tail keywords help attract decision-makers looking for strategic solutions. Marketkeep+1 Other top keywords relevant for companies providing IT services: “IT outsourcing”, “managed IT services”, “IT infrastructure management”. SEOpital Industry research highlights that IT outsourcing enables cost-predictability, access to expertise and the ability to scale flexibly. CIO+1 These insights reaffirm two critical points: IT governance must be embedded in business strategy, not isolated. Outsourcing IT is a compelling strategic alternative, enabling companies to leverage governance frameworks and expert teams rapidly. Why Outsourcing IT Is a Smarter Choice When you search “outsource IT services vs in-house”, you’ll find companies asking: “When should I outsource IT?” or “What are the risks of keeping IT in-house?”. Addressing those questions with content that provides value will improve SEO and engagement. Here are key arguments (and SEO-friendly questions) for why outsourcing your IT services is increasingly superior to keeping everything internal: Talent Shortage & Retention Challenges The question “Why is it hard to hire qualified IT professionals?” is increasingly common. Maintaining an internal IT team means ongoing recruitment, training, salaries and benefits. Outsourcing gives you access to experienced professionals instantly with less overhead. Cost Optimisation & Predictable Budgeting People often search: “What are the cost savings of outsourced IT services?”. Outsourcing allows you to convert fixed costs into a scalable, predictable operating expense model — aligning with findings that cost-predictability motivates ~70% of organisations to outsource IT. CIO You gain flexibility to scale up or down without burdening your balance sheet. Access to Expertise & Best Practices Searches like “Benefits of managed IT services for business growth” and “IT governance framework examples” are highly relevant. Marketkeep A specialist partner brings frameworks, processes, security standards and ongoing improvements — which might take years for an internal team to build from scratch. Focus on Core Business & Innovation Questions such as “How can outsourcing IT free up business resources?” or “How does IT become a competitive advantage?” appear often in forums. When you delegate IT operations, your business can focus on innovation, customers and growth rather than infrastructure headaches. Better Governance, Lower Risk A search query like “What is IT governance maturity model?” is relevant and used by companies benchmarking their internal capabilities. Outsourced IT partners often bring governance frameworks (KPIs, SLAs, regular reporting), enabling higher maturity and less risk. This is essential because studies show strong governance correlates with improved organizational performance. When IT Governance Becomes an Investment A well-governed IT environment delivers measurable ROI through:✅ Efficiency — fewer incidents, less downtime, streamlined processes.✅ Innovation — leveraging cloud, data analytics, and automation to stay ahead.✅ Competitive edge — technology aligned with business strategy, not just cost control. When IT is managed strategically, governance transforms technology from a cost centre into a growth engine. Hence our phrase: It’s not a cost. It’s an investment. How OutView’s Approach Works At OutView, we provide: Robust IT governance frameworks, aligning technology strategy directly with business outcomes. Comprehensive managed IT services — including infrastructure, cybersecurity, cloud, support — under one partner. Expert teams and proven methodologies so you don’t have to build everything internally. The ability for your organisation to focus on growth while we handle your IT backbone. Conclusion Strong IT governance + strategic outsourcing = sustainable business growth.Choosing to keep IT in-house might feel safe, but in many cases it limits agility, increases cost and exposes you to risk. Partnering with OutView allows you to tap into global expertise, implement governance best practices and convert your technology into a market differentiator. 📈 Turn your IT into a market differentiator.
Amazon Web Services Outage Exposes Global Cloud Fragility

🔶 Amazon Web Services Outage Exposes Global Cloud Fragility By Outview IT Solutions — October 20, 2025 On Monday morning (October 20), a major outage in Amazon Web Services (AWS) disrupted thousands of companies and users worldwide — including some in Brazil. The incident, which originated in the US-EAST-1 (Virginia, USA) region, quickly had a global impact due to the heavy dependency many organizations have on Amazon’s cloud infrastructure. 🌍 What Happened According to AWS’s official status page, the issue began with DNS and API failures in the Amazon DynamoDB service, leading to widespread latency and unavailability across several critical systems. The outage affected communication apps, digital banks, streaming platforms, and enterprise systems, especially those relying on AWS for authentication, storage, or API delivery. Reports from The Verge, The Guardian, and AP News confirm that the disruption lasted a few hours, but it was enough to highlight the global interdependence of the cloud — and how a single failure can ripple across the entire digital ecosystem. ⚙️ Why the Impact Was Global Although the technical root cause was localized in a single region, many systems around the world rely on US-EAST-1 for authentication, data replication, and API routing. This means that even companies hosted in other AWS regions (such as Europe or South America) felt the consequences.The result was a cascading effect — login failures, payment disruptions, and integration errors across multiple industries. 🧭 Lessons for Businesses The AWS outage reinforces a message that Outview IT Solutions consistently shares in its cybersecurity and cloud resilience projects:Digital resilience isn’t built by technology alone — it’s built by strategy. Here are a few key lessons: Multi-cloud and regional redundancy: Avoid relying on a single cloud provider or region. Business continuity and disaster recovery: Ensure critical systems and data are automatically replicated and regularly tested. Active monitoring and visibility: Detect DNS, API, and latency issues before they affect customers. Cyber-resilience mindset: The goal isn’t just to react to incidents — it’s to keep operating securely through them. 🧩 Outview’s Perspective For us at Outview, incidents like this highlight the importance of combining cybersecurity, observability, and risk management into a unified ecosystem.Organizations that invest in Pentesting, SOC operations, Cloud Security, and failure simulations are more likely to recover quickly — or avoid major impact altogether. “The AWS outage isn’t just a technical event — it’s a strategic reminder that the cloud is powerful, but not infallible. The real advantage lies in anticipating and mitigating risk,” says Glaycon Ferreira, Account Manager at Outview IT Solutions. 🔒 Final Thoughts The Amazon Web Services outage of October 20, 2025, marks another milestone in the evolution of digital transformation — a global reminder of how technological dependency demands smarter continuity and resilience planning. Organizations that treat the cloud as part of a broader security and governance strategy will always be better prepared for the next major disruption. 📩 Want to strengthen your cloud resilience strategy?Talk to our experts at outviewit.com and learn how to make your digital infrastructure more secure, agile, and reliable.
The Future of Business Starts Now: How Outview is Using Artificial Intelligence to Enhance Customer Support and Strengthen Information Security

How Outview is Using Artificial Intelligence to Enhance Customer Support and Strengthen Information Security Artificial intelligence (AI) is becoming an essential tool for businesses looking to optimize their operations, improve customer experience, and strengthen cybersecurity. At Outview IT Solutions, we have embraced AI to revolutionize our services, particularly in customer support and information security. In this article, we will explain how we are using this cutting-edge technology to provide faster, more secure, and more efficient solutions for our clients. The Revolution of AI in Customer Support Customer support has always been one of the pillars for the success of any company, and artificial intelligence is enabling companies like Outview to significantly improve this service. The use of smart chatbots and virtual assistants has allowed customers to receive fast and accurate responses at any time of day. These systems are capable of understanding requests in natural language, providing a personalized and fast support experience. Additionally, automating repetitive tasks, such as ticket routing, significantly reduces waiting times, allowing our team to focus on more complex issues. At Outview, we have implemented AI solutions that offer 24/7 support, ensuring that our clients always find the help they need whenever they need it. AI as an Ally in Information Security Information security is a fundamental priority for any organization, especially with the rise in cyber threats. Artificial intelligence plays a crucial role in this scenario, allowing companies to detect and respond quickly to risks and vulnerabilities. AI can analyze large volumes of data in real time, identify abnormal patterns of behavior, and predict potential threats before they become a critical problem. At Outview, we have adopted AI-powered tools to monitor IT environments and conduct proactive security analysis. This includes detecting network vulnerabilities, identifying potential attacks, and mitigating risks with a speed that would not be possible with traditional methods. These solutions help ensure that our clients are always protected against the latest threats in an efficient and ongoing manner. How Outview is Integrating AI into Our Services At Outview IT Solutions, we are leveraging artificial intelligence to transform our services and deliver more value to our clients. Some of the ways we integrate AI include: Intelligent Customer Support: Implementing advanced chatbots that ensure fast and efficient responses at any time. Our AI is always ready to resolve simple queries or escalate complex cases to our experts. Proactive Cybersecurity: We use AI for continuous monitoring of networks and IT environments. AI tools are capable of detecting anomalous behaviors and vulnerabilities before they become real risks, enabling a fast and effective response. Automation and Efficiency: Automating repetitive administrative tasks allows our team to focus on higher-value activities, such as deep security analysis and continuous system improvements for our clients. The Benefits of AI for Our Clients The benefits of AI are clear, and they provide competitive advantages for businesses. By integrating AI into our processes, Outview offers direct benefits for our clients: Quick and Efficient Support: With the use of chatbots and automated systems, we can provide fast responses, minimizing waiting times and ensuring a smoother customer experience. Advanced and Proactive Security: Real-time threat detection and the ability to act before an attack occurs ensure continuous security for our clients. Improved Operational Efficiency: Automating repetitive processes and administrative tasks enhances team productivity and reduces costs, which directly translates into the quality of service provided to our clients. Why Outview is the Right Choice for Your Business Outview IT Solutions is a company specialized in IT infrastructure management, cybersecurity, and system development. With a highly skilled team of experts, our mission is to provide customized solutions for each client, helping them face the most complex challenges in an efficient and secure way. By integrating artificial intelligence into our services, we ensure that our clients have access to the latest technologies, staying ahead of threats and offering top-notch support. If you’re looking for an IT company that utilizes cutting-edge technology to optimize your processes and improve your security, Outview is the right choice. Conclusion Artificial intelligence is transforming the way companies operate, and at Outview IT Solutions, we are leveraging this technology to provide innovative solutions in customer support and information security. If you want to learn more about how AI can benefit your business, contact us and discover how we can help you improve your processes and protect your data. Want to know more? Visit our official website of Outview IT Solutions to learn how our solutions can transform your IT infrastructure. Useful links on the impact of AI in the IT and cybersecurity industry: How AI is Revolutionizing Customer Service How AI is Transforming Cybersecurity The Impact of Artificial Intelligence on Data Protection and Cybersecurity If you’re ready to take the next step in digital security and operational efficiency, Outview is here to help!
Pentesting: A Necessary but Expensive Investment for U.S. Companies

When it comes to digital security, companies that adopt best practices know that conducting penetration tests (pentests) is essential for keeping their systems secure. These tests evaluate system resilience against potential attackers, identifying vulnerabilities and recommending measures to mitigate them. However, the high cost of a pentest, which can range from $5,000 to $20,000 (or more depending on the complexity), means that many companies in the United States have never conducted such evaluations. According to a recent study on corporate security in the U.S., it is estimated that more than 50% of companies have never invested in a pentest. This highlights a concerning reality, as the U.S. is among the countries most targeted by cyberattacks globally. In 2023, there was a 25% increase in cyber incidents in the U.S. compared to the previous year, according to a report from the Information Security Forum (ISF). Companies that do not conduct these tests regularly are more exposed to attacks that could have been prevented with consistent vulnerability assessments. Why is Pentesting So Important? Beyond being a preventive measure, pentesting is also a tool for compliance and reputation. Industries such as finance, retail, and companies handling sensitive data (like those under GDPR and HIPAA regulations) must ensure system security to remain compliant. Additionally, a company that invests in robust security enhances its image to clients and partners, demonstrating a commitment to data protection. However, the cost can be a barrier for many companies. With fees ranging from $5,000 to $20,000 or more per test, conducting annual pentests may be unfeasible, especially for medium and small businesses. Another source of frustration is that, often, pentest reports reveal no critical vulnerabilities. This situation leaves companies in a difficult spot: they made a significant investment but feel they didn’t get a tangible return. This can demotivate companies from conducting future assessments and impact their confidence in the necessity of regular pentests. A New Approach: Pay Only If Critical Vulnerabilities Are Found Imagine an ideal scenario: what if a company could perform a pentest and only pay if critical vulnerabilities were identified? This would not only make the process more accessible but also eliminate the frustration of investing without visible results. Outview IT Solutions has developed exactly this approach. In our innovative model, the client only pays if we find critical vulnerabilities in their systems. This way, companies can confidently invest in a pentest, knowing that payment will be tied to the practical value the test provides. Benefits of Outview IT Solutions’ Proposal Reduced Financial Risk: By paying only if there are critical vulnerabilities, the client makes a more strategic and focused investment. Increased Accessibility: This model allows more companies to access pentests, promoting a safer corporate environment at scale. Trust in the Process: The client knows the test will be rigorous and focused on identifying truly important threats. Conclusion Given the increasing frequency of cyberattacks and stricter regulatory requirements, pentests are no longer optional—they are a necessity. With Outview’s proposal, we aim to make this need more viable, accessible, and fair for U.S. companies. Interested in learning more about how Outview can help your company ensure robust security, only paying for results? Schedule a meeting with our expert team and discover our solution in detail. Turn the cost of security into a secure and effective investment.
Turn Your Users into Cybersecurity Defenders

According to the 2024 Data Breach Investigations Report by Verizon, 68% of data breaches are caused by human error. This statistic reminds us that vulnerability often starts at the most exposed point of an organization: the users. But what if you could reverse this and turn your users into a strong line of defense? With PhishER Plus from KnowBe4, it’s possible. PhishER Plus is the first and only SOAR email security solution that combines AI-driven protection and collective intelligence for unmatched incident management. It offers features such as: Reduced Incident Response Times: Automate message prioritization and reduce response time by over 90%. Customizable Workflows: Tailor machine learning to align with your specific security protocols. Collective Intelligence: Block known threats using insights from over 13 million users worldwide. Realistic Phishing Simulations: Conduct real-world training to help prepare and educate your users. At Outview IT Solutions, we understand the importance of proactive defense and how integrated solutions can be a game-changer in digital security. Our team is ready to help you implement PhishER Plus and other solutions that can transform your approach to security, reducing risks and strengthening your team. Let’s connect to explore how we can support your organization in building a strong cybersecurity culture!
What to Expect from Cybersecurity Threats in 2025

Introduction: With the continuous rise in cyber attacks and the emergence of new threats, companies and users are facing increasingly complex and sophisticated risks. By analyzing recent attacks and current trends, we can project what the cybersecurity landscape might look like in 2025. Increase in Attacks on Large Companies and Retailers Recently, the Medusa Group took responsibility for an attack on Marisa, one of Brazil’s leading retail chains. This incident illustrates the growing vulnerability of large companies to ransomware and extortion groups. In 2025, we can expect these attacks to intensify, with attackers increasingly targeting customer data and sensitive corporate information for financial gain. Competition Among Data Breach Platforms Services like HaveIBeenPwned now have competition with the emergence of DataBreach. This highlights the high frequency of data breaches, with platforms emerging quickly to monitor and disclose compromised information. In 2025, the expectation is that the volume of exposed data will increase further, due to insufficient control over security breaches and the pressure on companies to better protect personal data. Acquisition of VPN Services and the Role of Privacy The recent acquisition of AzireVPN by Malwarebytes shows that cybersecurity companies are increasingly interested in providing VPN services. With the growing demand for privacy, we expect that in 2025, more companies will invest in solutions to protect user browsing and data. However, we should also see an increase in attackers focusing on exploiting vulnerabilities within VPNs. Outdated Network Equipment and Security Flaws D-Link’s decision not to fix a critical security flaw in its NAS devices highlights the lack of support for legacy devices. This type of vulnerability provides an entry point for hackers, and in 2025, the trend will likely be an increase in attacks targeting outdated devices, with criminals exploiting older, unsupported equipment to infiltrate corporate and home networks. Vulnerabilities in Security Solutions The urgent alert from Palo Alto about vulnerabilities in its solutions shows that even security companies are susceptible to flaws. In 2025, attackers are expected to increasingly exploit vulnerabilities in security solutions, challenging companies to strengthen their defenses and improve incident response. Hackers Targeting Games and Social Networks The hacking that locked out millions of Call of Duty MW3 users signals that games and entertainment platforms are lucrative targets. In 2025, attacks in these sectors will likely increase, targeting gaming networks, social applications, and other popular platforms. Botnets and the Growth of Digital Threats The Androxgh0st botnet is already causing security issues, threatening connected networks and devices. By 2025, we’re likely to see a proliferation of even more sophisticated botnets, which may be used for large-scale DDoS attacks, data theft, and cryptocurrency mining. Critical Sectors and the Recognition of Strategic Defense Companies The recognition of GAT as a “Strategic Defense Company” reinforces the importance of cybersecurity for critical sectors. In 2025, we expect that more companies will be classified and monitored by the government due to the role they play in national infrastructure, facing targeted attacks in an increasingly espionage- and sabotage-oriented threat landscape. Conclusion: The cybersecurity landscape in 2025 appears challenging, with threats evolving constantly and invading new sectors. Companies and users must be prepared for an increasingly dangerous digital environment by adopting more robust protection solutions and practicing continuous vigilance. In a hyper-connected world, digital security will become an absolute priority to mitigate the damage from ever more sophisticated and unpredictable cyber attacks.
🚨Espionage Alert: Mitigating Threats from North Korean IT Workers

Espionage Alert: Mitigating Threats from North Korean IT Workers Recently, there has been an increase in cyber espionage activities attributed to IT workers from North Korea. These individuals often disguise themselves as legitimate tech industry professionals to gain access to sensitive information from companies and organizations around the world. Their strategy includes using job platforms and social media to connect with potential targets, often offering development and consulting services. To protect your organization against these threats, it is essential to implement a series of security measures: Thorough Identity Verification: Before hiring external IT services, conduct a detailed verification of the professional or company’s identity and credentials. Management of Service Providers and Subcontractors: When working with service providers and subcontractors, it is crucial to carry out a thorough background check. Verify their references and work history to ensure there are no infiltrations that could compromise your organization’s security. Continuous Monitoring of Activities: Utilize cybersecurity solutions that offer real-time monitoring to detect suspicious activities on your network. Education and Training: Promote regular cybersecurity training for all employees, emphasizing the importance of identifying potential threats and securing data. Implementation of Security Tools: Consider using advanced security tools, such as firewalls and intrusion detection systems, to protect your IT infrastructure. Adoption of Strict Security Policies: Establish clear cybersecurity policies and ensure all employees are aware of and compliant with them. As technology advances, the need for robust vigilance and precautions to protect sensitive information from external threats also increases. Stay alert and be prepared to respond to potential security incidents. Source: Google Cloud – Mitigating DPRK IT Worker Threat
Fire Your Best IT Employee: Why Outsourcing Your IT is the Smartest Choice

Fire Your Best IT Employee: Why Outsourcing Your IT is the Smartest Choice The Brazilian tech market is facing a looming crisis: by 2025, there will be a shortage of 530,000 IT professionals. Companies outside the tech sector, such as industries, hospitals, and offices, are struggling to attract and retain qualified talent. In this context, an important question arises: is it still worth maintaining an internal IT team? The answer is increasingly clear: no. The most efficient and cost-effective solution is outsourcing to specialized companies like Outview IT Solutions. The Challenges of Maintaining an Internal IT Team The difficulties of managing an in-house IT team are numerous, and the scarcity of qualified professionals only makes things worse. Additionally, many of the best IT talents in Brazil are either moving abroad or working remotely for foreign companies, drawn by better opportunities and more competitive pay. Here are the key challenges companies face with internal IT teams: High Maintenance Costs: Salaries, benefits, and ongoing training for qualified IT professionals can weigh heavily on the budget. The fast pace of technological change requires constant investment in skills development. Hiring and Retention Difficulties: With the shortage of talent and the exodus of top professionals from the country, turnover is high, affecting the continuity of critical projects and business support. Knowledge Limitations: Even if you have a great IT team, they often specialize in only a few areas. By outsourcing to a company like Outview, you gain access to a multifaceted team with expertise in cybersecurity, cloud computing, infrastructure management, and more. Risk of Downtime: Internal teams can become overwhelmed, especially during critical moments, leading to extended downtime or security vulnerabilities. Scalability Challenges: As companies grow, scaling the internal IT team to keep up with expansion leads to increased costs and complexity. Why Outsourcing to Outview IT Solutions is the Answer Outsourcing IT offers clear advantages for companies looking to focus on their core business without the complexities of technology management. Here are the main benefits of hiring Outview: Access to Highly Skilled Professionals: Outview provides a specialized team that stays up-to-date with the latest industry best practices. Moreover, we offer access to global talent, something increasingly rare in Brazil as many top professionals are leaving the country. Controlled and Predictable Costs: With Outview, there’s no need to worry about salaries, vacations, or unforeseen expenses. Our pricing model is clear, ensuring no surprises on your bill and giving you full financial control. Incident Reduction: We monitor your infrastructure 24/7, proactively managing IT. For example, with Medsenior, we reduced incidents by 38% over the years. Advanced Security: As the threat of cyberattacks grows, relying solely on an internal team can be risky. At Outview, we implement robust, up-to-date security policies, ensuring compliance with regulations such as LGPD and HIPAA. Scalability and Flexibility: As your business grows, our services adapt to meet new demands, avoiding unnecessary expenses related to hiring and infrastructure. Conclusion: The New Era of IT is Outsourced The days of needing an internal IT team to manage tech demands are over. With a shortage of professionals in the market, rising costs, and the risks associated with internal IT management, outsourcing is the most intelligent solution. Furthermore, with the best IT talent leaving Brazil for the international market, it’s becoming increasingly difficult to find highly skilled professionals locally. Specialized companies like Outview IT Solutions not only take on the responsibility of managing your IT infrastructure but also ensure that your business stays ahead in a constantly evolving technological landscape. If you want to guarantee efficiency, reduce costs, and focus on what truly matters for your business, it may be time to let go of your best IT employee — and hire Outview.
How Outsourcing IT Services Can Boost Productivity and Reduce Costs

How Outsourcing IT Services Can Boost Productivity and Reduce Costs With the rapid advancement of technology and increasing complexity in IT operations, many companies are turning to outsourcing their IT services to specialized firms. This strategy can not only enhance productivity but also significantly reduce operational costs. Here’s a closer look at the main benefits of this approach: 1. Reduction in Operational Costs Maintaining an internal IT team can be expensive. Beyond salaries, there are costs associated with training, software licensing, infrastructure, and benefits. By outsourcing IT services, companies can eliminate a large portion of these fixed costs and convert them into variable costs, paying only for the services they use. According to a 2023 report by Deloitte, organizations that outsource IT services experience an average cost reduction of 30-40% (Deloitte, “Global Outsourcing Survey 2023”). Specialized firms, such as Outview, offer per-device or per-service pricing models, providing better predictability and control over IT expenses. Additionally, nearshore service providers like Outview operate in similar time zones, mitigating communication challenges and offering more competitive rates compared to U.S. local providers. 2. Increased Productivity Outsourcing allows companies to focus on their core activities while delegating the complexities of IT management to experts. IT service providers possess teams with experience dealing with the latest technologies, practices, and industry threats, ensuring superior performance. A 2022 study by the International Data Corporation (IDC) found that companies that outsourced their IT services saw a 20% increase in employee productivity (IDC, “The Productivity Benefits of Outsourcing IT Services”). Furthermore, these providers ensure an optimized and secure infrastructure, such as 24/7 server management and the implementation of patches and security policies, resulting in fewer system failures and disruptions that directly impact employee productivity. 3. Access to Advanced Expertise Hiring a specialized IT firm means accessing a team with advanced and specialized knowledge. This is particularly relevant in areas like cybersecurity, cloud migration, server monitoring, and user support. Specialized firms have a broad range of services and tools that many companies couldn’t implement internally effectively. For instance, Outview offers cybersecurity services including Security Awareness Training, Security Operations Center (SOC), and Penetration Testing, safeguarding your business against threats and ensuring compliance with security regulations such as LGPD. According to a 2023 report by Gartner, organizations that utilize managed security services experience a 40% reduction in cybersecurity incidents (Gartner, “Managed Security Services Market Trends”). 4. Scalability IT demands can change rapidly as a company grows or encounters new challenges. Outsourcing allows for quick scaling of IT services as needed, without the need to worry about hiring, training, and updating infrastructure. This flexibility ensures that the company is always prepared to grow without facing technological bottlenecks. A 2023 survey by Forrester Research revealed that 60% of companies using outsourced IT services reported improved scalability and flexibility in their operations (Forrester, “Outsourcing and the Future of IT Management”). 5. Up-to-Date Technology IT service providers are continuously updated with the latest market trends and technologies. They have the resources to implement cutting-edge solutions, ensuring that your company stays ahead in terms of innovation and security. This is crucial in a rapidly changing technological landscape and rising cybersecurity threats. A 2022 report by McKinsey & Company highlighted that organizations leveraging outsourced IT services gain access to advanced technology and innovation that is typically out of reach for internal teams (McKinsey & Company, “The Future of Technology and Outsourcing”). Conclusion Outsourcing IT services to a specialized firm like Outview offers significant benefits, including increased productivity by allowing employees to focus on core activities and reduced operational costs. With advanced expertise, scalability, and up-to-date technology, IT outsourcing is a strategic solution for companies aiming to remain competitive and efficient in today’s fast-paced business environment. If you’re considering outsourcing, consulting with a specialized provider can help you make the transition smoothly and effectively.
How to Address the 80% of Security Failures Linked to Human Factors

How to Address the 80% of Security Failures Linked to Human Factors Why Most Security Issues Stem from People and How to Resolve Them According to Gartner, a staggering 80% of organizational security breaches are attributed to human error, while only 20% are due to system or technology failures. Despite this, many organizations continue to underestimate the importance of educating their employees about digital security, leaving themselves vulnerable to cyberattacks that could be easily prevented. The human factor is often the most significant vulnerability in most cyberattacks. Common issues include phishing emails, weak passwords, clicking on malicious links, and failing to adhere to security policies. Addressing these issues is critical to enhancing organizational security. Key Security Issues Related to Human Factors: 1. Phishing: One of the most effective tactics used by cybercriminals is social engineering, where employees are tricked into providing confidential information or clicking on malicious links. A report by MIT Sloan Management Review emphasizes that a significant number of cyberattacks start with a simple phishing email (MIT Sloan Management Review, “The Human Factor in Cybersecurity”). 2. Weak Passwords: Many users still opt for easy-to-guess passwords or reuse them across different platforms, increasing the risk of compromise. Security reports consistently highlight this practice as a major vulnerability that exposes organizations to attacks (Cybersecurity Ventures, “The Cybersecurity Almanac 2024”). 3. Lack of Adequate Training: The absence of regular training and awareness programs leaves many companies vulnerable. Without proper training, employees cannot recognize potential threats or follow basic security practices, significantly increasing risks (Ponemon Institute, “The Cost of a Data Breach 2024”). 4. Inadequate Information Sharing: Cyberattacks often occur when employees unintentionally share sensitive information via email or in insecure environments. The lack of clear security policies contributes to these errors (Forrester Research, “The Impact of Information Sharing on Cybersecurity”). 5. Unrestricted Access to Sensitive Data: Granting unrestricted access to critical information to all employees, without adequate controls, is a common flaw. By limiting access to only those who truly need it, organizations can considerably reduce the chances of data leaks (Gartner, “Access Management in the Age of Digital Transformation”). The Solution: Training and Social Engineering Tests To address these issues, investing in employee security awareness is crucial. Outview offers effective solutions such as Security Awareness Training, which educates employees on best security practices, and PhishER Plus Test, which simulates phishing attacks and measures employee responses to real-world scenarios. Additionally, Outview provides SecurityCoach, a solution that offers continuous and personalized training, correcting risky behaviors in real time. By conducting regular social engineering tests, companies can identify human vulnerabilities before attackers do, proactively mitigating risks. KnowBe4’s Solutions: KnowBe4, another leader in security awareness training, offers a suite of tools designed to tackle human-related security issues. Their platform includes: Security Awareness Training: Comprehensive courses that cover various aspects of cybersecurity, helping employees recognize and respond to threats effectively. Phishing Simulation: Regular simulated phishing attacks to test employee readiness and identify areas for improvement. Automated Training Campaigns: Automated campaigns that deliver relevant training and reminders, ensuring ongoing awareness. Behavioral Analytics: Tools that analyze employee behavior to tailor training and improve overall security posture. Conclusion With 80% of security problems linked to human error, companies must prioritize employee training and awareness. Neglecting this issue leaves the door open to attacks that could be easily avoided with simple practices and a proactive approach. Investing in specialized solutions like those offered by Outview and KnowBe4 is a crucial step in protecting your organization and reducing the risk of cyberattacks. If you need assistance, reach out for expert solutions tailored to enhancing your security posture.
