How to Address the 80% of Security Failures Linked to Human Factors

How to Address the 80% of Security Failures Linked to Human Factors Why Most Security Issues Stem from People and How to Resolve Them According to Gartner, a staggering 80% of organizational security breaches are attributed to human error, while only 20% are due to system or technology failures. Despite this, many organizations continue to underestimate the importance of educating their employees about digital security, leaving themselves vulnerable to cyberattacks that could be easily prevented. The human factor is often the most significant vulnerability in most cyberattacks. Common issues include phishing emails, weak passwords, clicking on malicious links, and failing to adhere to security policies. Addressing these issues is critical to enhancing organizational security. Key Security Issues Related to Human Factors: 1. Phishing: One of the most effective tactics used by cybercriminals is social engineering, where employees are tricked into providing confidential information or clicking on malicious links. A report by MIT Sloan Management Review emphasizes that a significant number of cyberattacks start with a simple phishing email (MIT Sloan Management Review, “The Human Factor in Cybersecurity”). 2. Weak Passwords: Many users still opt for easy-to-guess passwords or reuse them across different platforms, increasing the risk of compromise. Security reports consistently highlight this practice as a major vulnerability that exposes organizations to attacks (Cybersecurity Ventures, “The Cybersecurity Almanac 2024”). 3. Lack of Adequate Training: The absence of regular training and awareness programs leaves many companies vulnerable. Without proper training, employees cannot recognize potential threats or follow basic security practices, significantly increasing risks (Ponemon Institute, “The Cost of a Data Breach 2024”). 4. Inadequate Information Sharing: Cyberattacks often occur when employees unintentionally share sensitive information via email or in insecure environments. The lack of clear security policies contributes to these errors (Forrester Research, “The Impact of Information Sharing on Cybersecurity”). 5. Unrestricted Access to Sensitive Data: Granting unrestricted access to critical information to all employees, without adequate controls, is a common flaw. By limiting access to only those who truly need it, organizations can considerably reduce the chances of data leaks (Gartner, “Access Management in the Age of Digital Transformation”). The Solution: Training and Social Engineering Tests To address these issues, investing in employee security awareness is crucial. Outview offers effective solutions such as Security Awareness Training, which educates employees on best security practices, and PhishER Plus Test, which simulates phishing attacks and measures employee responses to real-world scenarios. Additionally, Outview provides SecurityCoach, a solution that offers continuous and personalized training, correcting risky behaviors in real time. By conducting regular social engineering tests, companies can identify human vulnerabilities before attackers do, proactively mitigating risks. KnowBe4’s Solutions: KnowBe4, another leader in security awareness training, offers a suite of tools designed to tackle human-related security issues. Their platform includes: Security Awareness Training: Comprehensive courses that cover various aspects of cybersecurity, helping employees recognize and respond to threats effectively. Phishing Simulation: Regular simulated phishing attacks to test employee readiness and identify areas for improvement. Automated Training Campaigns: Automated campaigns that deliver relevant training and reminders, ensuring ongoing awareness. Behavioral Analytics: Tools that analyze employee behavior to tailor training and improve overall security posture. Conclusion With 80% of security problems linked to human error, companies must prioritize employee training and awareness. Neglecting this issue leaves the door open to attacks that could be easily avoided with simple practices and a proactive approach. Investing in specialized solutions like those offered by Outview and KnowBe4 is a crucial step in protecting your organization and reducing the risk of cyberattacks. If you need assistance, reach out for expert solutions tailored to enhancing your security posture.

Why CEOs Are Investing in Cybersecurity and How Outview Can Support Your Business

Why CEOs Are Investing in Cybersecurity and How Outview Can Support Your Business With the rise of digitalization, cybersecurity has become a top priority for CEOs and business leaders worldwide. According to a Terra article, investments in cloud cybersecurity are projected to grow significantly by 2025, driven by the increase in digital threats and the growing complexity of online operations. Why Are CEOs Focusing on Cybersecurity? Rising Digital Threats: As companies increasingly adopt cloud services and digital tools, they become more frequent targets for cybercriminals. Attacks like phishing, ransomware, and Distributed Denial of Service (DDoS) have surged in recent years. CEOs now understand that protecting their business against these threats is critical to ensuring business continuity. Regulations and Compliance: Laws such as Brazil’s General Data Protection Law (LGPD) and the European GDPR require companies to rigorously protect customer data. CEOs are investing in cybersecurity to ensure their businesses comply with these regulations and avoid hefty financial penalties. Protecting Company Reputation: A cyberattack can have a devastating impact on a company’s reputation, eroding customer and investor trust. CEOs are prioritizing security investments to safeguard brand image and maintain market confidence. Business Continuity: Cyberattacks can disrupt business operations, leading to significant financial losses. Ensuring uninterrupted operations is a top concern for CEOs, who see cybersecurity as essential to keeping their businesses running smoothly. How Outview Can Support Businesses in This Landscape Outview provides a comprehensive approach to cybersecurity, helping businesses tackle these challenges efficiently and securely. Our services include: Managed Cloud Security: We protect your cloud infrastructure from key digital threats, offering 24/7 monitoring and rapid incident response. With our expertise in Cloud Penetration Testing and Managed Security Services, we deliver solutions that safeguard your data and operations. Regulatory Compliance: We assist your company in meeting compliance requirements such as LGPD, implementing policies and practices that ensure your data protection efforts meet regulatory standards. Security Awareness Training: Since human error is often a leading cause of security breaches, we offer Security Awareness Training to equip your employees with the knowledge to identify and avoid threats like phishing and social engineering. Risk Management and Incident Response: Our SOC (Security Operations Center) services monitor, detect, and respond swiftly to suspicious activity. We ensure your business remains secure from potential cyberattacks. Conclusion CEOs are increasingly investing in cybersecurity to protect their operations, data, and reputation. Outview provides cutting-edge solutions to help businesses tackle these challenges effectively, ensuring regulatory compliance, business continuity, and full protection against cyber threats. With our comprehensive, specialized approach, we are ready to support your business in navigating the growing risks of the digital age.

System Integration via APIs: How Outview and Odoo Help Your Business Grow by 2025

The Growing Demand for System Integration via APIs: Opportunities Through 2025 Digital transformation has driven a significant rise in the demand for system integration across various industries. At the core of this revolution are APIs (Application Programming Interfaces), which connect different systems and enable efficient communication between them. According to a report by Data Bridge Market Research, the system integration market has been experiencing exponential growth, and forecasts indicate this trend will continue through 2025. Growth of System Integration via APIs APIs provide a flexible solution for companies to integrate their software platforms, making them essential for businesses seeking scalability and process optimization. As predicted, the global system integration market will experience substantial growth through 2025, driven by several key factors: Process Automation: Companies are automating operations to improve efficiency, reduce manual errors, and optimize time. Digital Transformation: The shift to the cloud and the digitalization of services are creating a growing need for integrated systems. Adoption of New Technologies: Emerging technologies like IoT (Internet of Things) and AI (Artificial Intelligence) demand real-time data integration for more accurate decision-making. How Outview Supports Clients in This Expanding Market Outview is strategically positioned to help companies navigate this growing demand by offering robust system integration solutions via APIs. With extensive experience in IT management, Outview simplifies communication between complex systems, enabling businesses to optimize their operations and improve overall efficiency. Outview provides: Custom API Development and Implementation: Delivering tailor-made solutions that connect internal and external systems, fostering greater synergy between departments and platforms. 24/7 Technical Support and Monitoring: Ensuring seamless and secure integration at all times. Process Automation Assistance: Helping businesses reach new levels of productivity and accuracy in their daily operations. Odoo as a Comprehensive ERP Solution In addition to system integration, companies are increasingly seeking ERP (Enterprise Resource Planning) solutions that provide a unified view and full control of their operations. Odoo, a highly flexible and scalable ERP, offers a complete range of functionalities, from financial management to inventory control and CRM. As an official Odoo partner, Outview offers: Odoo Implementation and Customization: Tailoring the system to meet each company’s specific needs. API-Based Integration with Other Systems: Seamlessly connecting Odoo with existing tools in use by the company. Support and Training: Helping teams maximize their use of the platform to ensure operational efficiency. With Odoo, businesses can: Increase Visibility and Control: Gain real-time insights into all aspects of the business, from finance to sales and logistics. Enhance Decision-Making: Centralized data allows for more informed and strategic decision-making. Scale Efficiently: Odoo’s modularity enables businesses to add functionalities as needed, keeping pace with growth. Forecasts for 2025 and Beyond With the anticipated growth in the system integration market via APIs and the rising demand for comprehensive ERP solutions, companies that embrace these technologies will be better prepared to face future challenges. By 2025, process digitalization will remain a top priority for businesses aiming to stay competitive. Conclusion Outview is ready to support companies on their digital transformation journeys by offering system integration services via APIs and implementing ERP solutions like Odoo. By investing in technologies that centralize data and optimize processes, companies can enhance productivity, reduce costs, and scale more efficiently.

Outview Privacy Policy

Privacy Policy Last Updated: 01/01/2023 1. Introduction Outview IT Solutions (“Outview,” “we,” “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with Brazil’s General Data Protection Law (LGPD) and the California Consumer Privacy Act (CCPA) in the United States. 2. Information We Collect We collect the following categories of personal information: Identification Data: Name, email address, phone number. Contact Data: Information provided through contact forms, emails, or calls. Transaction Data: Information about transactions made with our company. Navigation Data: Information about your use of our website, such as IP addresses, browser types, and pages visited. 3. Use of Information We use your personal information for: Service Delivery: To process and manage requested services. Communication: To send updates, offers, and information about our services. Service Improvement: To analyze and improve user experience on our site and services. Legal Compliance: To meet legal and regulatory obligations. 4. Sharing of Information We may share your personal information with: Business Partners: Vendors and partners who assist in providing services. Legal Authorities: When required by law or to protect our rights. International Transfers: Your data may be transferred outside Brazil or the US as necessary for business operations and as permitted by applicable law. 5. Data Security We implement technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security. 6. Your Rights You have the following rights concerning your personal information: Access: Request a copy of the personal information we hold about you. Correction: Request correction of inaccurate or incomplete personal information. Deletion: Request deletion of your personal information, subject to legal restrictions. Portability: Request transfer of your personal information to another data controller. Withdrawal of Consent: If processing is based on your consent, you may withdraw it at any time. 7. Cookies and Similar Technologies We use cookies and similar technologies to enhance our website functionality and your experience. You can set your browser to refuse cookies, but this may affect the functionality of our site. 8. Changes to the Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes through our website or other communication channels. 9. Contact If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us: Email: [email protected]] 10. Data Protection Officer (DPO) For data protection-related matters, you may contact our Data Protection Officer: Name: Rodrigo Lucas Email: [email protected]

Where Am I? What Path Should I Take?

Where Am I? What Path Should I Take? Imagine you’re trying to get to a friend’s house and call them asking for directions. The first question they’ll likely ask is, “Where are you now?” This analogy is crucial when discussing IT governance. Most companies know where they want to go but often lack clarity on their current position and the best path to take. A global survey of 749 IT executives, including CIOs from 23 countries, revealed recurring and pressing issues in IT governance, highlighting the need for specialized services.(Fonte: http://www.isaca.org) Key Challenges Faced by Companies 58% of respondents mentioned a lack of sufficient staff. 48% cited problems with IT service execution, ranking as the second major difficulty. 38% pointed out inadequate skills among their IT teams. 30% anticipated issues related to IT return on investment. Additionally, 93% of respondents stated that IT has medium to high importance in overall corporate strategy — a 6% increase from the previous year. IT Governance: A Constant Need Managing small IT demands is always challenging, particularly due to the conflicting interests involved. Clients expect immediate execution, while IT demands often exceed delivery capacity. For IT managers, this represents a constant puzzle, trying to balance demands with available resources. Many companies undergo significant changes, and often, IT managers lack comprehensive documentation of their environment and have small teams to handle a large workload. This leads to task accumulation and unproductive time spent on incident resolution, such as email interruptions, application failures, or issues with critical business systems. With technological advancement and increased competition, companies seek intelligent solutions that make IT management stand out. However, rapidly adopting these solutions without proper planning can result in disorganized sector growth, unnecessary acquisitions, and implementation failures. The Importance of a Strategic Plan For IT to become a strategic differentiator, it’s essential to develop a detailed plan outlining the steps needed to achieve objectives. This plan should include a clear timeline, highlighting key business aspects and emerging technologies. Without this, IT might lose the company’s trust, leading to a difficult-to-reverse loss of credibility. Practical Tips for IT Managers Although many IT managers know where they want to lead their company, they often lack clarity on their current position or the best route to get there. Here are some essential tips: Define your IT service portfolio and pipeline. Document to comply with best practices in information security. Create comprehensive documentation of the technology environment, following ITIL practices. Identify the current and desired state for better IT governance. Implement ITIL practices with your internal team, starting with Configuration, Incidents, Problems, and Changes. Conducting a complete assessment and documenting the entire IT environment can be complex and time-consuming, especially when it involves physical and logical infrastructure, network topology, server hardware and software, and legacy systems. Specialized consultancies can assist in this process. The Importance of Hiring a Specialized Partner This is where the significance of seeking qualified partners, like Outview IT Solutions, comes into play. Companies looking for IT service providers often use key phrases to ensure that the chosen partner has the necessary expertise and aligns with their expectations. Common Phrases When Seeking an IT Service Provider: High availability guarantee Customized solutions for your business Continuous process improvement Cost reduction and efficiency increase Compliance with security standards Proactive, real-time monitoring 24/7 specialized technical support Risk management and mitigation Strategic consulting services Support for digital transformation These factors are crucial when selecting IT partners, especially in today’s dynamic and demanding environment. Hiring a provider with experience in infrastructure management, information security, and business continuity makes all the difference. Conclusion Knowing where you want to go is important, but knowing where you are now is crucial for plotting the best path forward. Therefore, consider seeking specialized consulting to help map your IT environment, diagnose issues, and implement effective solutions. If you need assistance, feel free to leave a comment or contact us, and we’ll be happy to help.

Case Study: IT Management Excellence at Cirque Du Soleil

Case Study: IT Management Excellence at Cirque Du Soleil This week, I came across an intriguing article on the IT management practices at Cirque Du Soleil, and I was deeply impressed by the level of excellence achieved. I decided to share some insights into their exemplary IT management model, which could serve as a benchmark for many organizations, including those in the IT service sector like Outview IT Solutions. The IT management model implemented by Vice President of Technology, Danielle Savoie, at Cirque Du Soleil is a paragon of collaboration, involving multiple technology stakeholders working towards a common goal. Their strategies are broad and flexible enough to accommodate the diverse demands imposed by their dynamic environment. In this collaborative model, it is crucial that all participants, from end-users to service providers, undergo a transformation in concepts, clearly understanding their roles and the importance of their collaboration. A collaborative management model depends on a strong organizational climate of integration, where a shared vision guides everyone towards the effective resolution of problems. This requires the formation of cohesive teams committed to delivering high-quality results—a visible aspect of Cirque Du Soleil’s success, reflecting the values of its technological leadership. To the audience, Cirque Du Soleil seems like an enchanted world, brimming with motivation and joy. However, behind this spectacle lies an extremely high level of professionalism, competence, and expertise, values that have been successfully mirrored in the IT management model led by Danielle Savoie. I firmly believe that information and competence are critical factors for the success of any IT strategy. To achieve goals, it is essential to understand where we are and how we intend to get there. A well-documented technology environment, with clear dependencies, mapped impacts, defined topologies, and well-understood relationships between services and hardware, is fundamental. Moreover, this documentation must be accessible to all involved in managing infrastructure and security, especially when multiple companies and service providers are collaborating. Herein lies another decisive factor: competence. Managing competence in a collaborative environment is challenging and requires maturity. Each team member must have clearly defined responsibilities, understanding where their role begins and ends. When a company seeks an IT partner like Outview IT Solutions, terms such as “proven technical capability,” “measurable results delivery,” and “demonstrated expertise” are often discussed. When defining the service portfolio and catalog, it is crucial to ensure that each participant has the necessary competence to perform their functions. In a collaborative environment, the error of one individual can jeopardize the performance of the entire operation. Outsourcing contract management, in particular, can present cultural challenges that, if not addressed carefully, can lead to friction and loss of productivity. Therefore, IT managers, such as those at Outview IT Solutions, must possess the maturity and flexibility to balance all parties involved and achieve business objectives. In the case of Cirque Du Soleil, the goal is straightforward: to ensure that the spectacle continues to dazzle the audience. Key Phrases in the IT Service Provider Selection Process: Proven technical capability Customized solutions Measurable results delivery Compliance with security standards Critical infrastructure management Operational continuity assurance High availability and redundancy Robust cybersecurity 24/7 proactive monitoring Operational cost reduction These phrases reflect the search for reliable partners capable of delivering comprehensive and highly specialized services, just as Outview IT Solutions does in its daily operations. An IT service provider that excels in these areas brings greater confidence and security to businesses, especially in critical environments like the healthcare sector, much like the success story of Cirque Du Soleil. References: MIT Sloan Management Review: “The Human Factor in Cybersecurity” – Highlights the role of human error in cyberattacks and the need for a collaborative approach to security. Cybersecurity Ventures: “The Cybersecurity Almanac 2024” – Provides insights into common vulnerabilities such as weak passwords and phishing. Ponemon Institute: “The Cost of a Data Breach 2024” – Discusses the financial impact of data breaches and the importance of regular employee training. Forrester Research: “The Impact of Information Sharing on Cybersecurity” – Examines the benefits and challenges of information sharing in improving security. Gartner: “Access Management in the Age of Digital Transformation” – Explores the importance of access control and its impact on security. These sources underscore the importance of a well-coordinated IT management approach and the value of collaboration and competence in achieving operational success.